Frequently Asked Questions


  • What is the website about?

    www.skillsmatching.org is a one of its kind online skills matching platform for employers and job seekers which aims at facilitating the matching of African jobseekers and employers registered on it. The website is also linked to an E-Learning platform to enable job seekers have access to specialized courses to increase their chance of securing a job. This website has been funded by the United State African Development Foundation.

  • Why register on this platform?

    This website is an opportunity for African jobseekers and employers to register for free and is available online on a 24/7 basis. Once registered your profile will be kept in our database and matching between employers and jobseeker will be performed?

  • Can non-African register on the platform?

    No, this platform is uniquely for African employers and jobseekers.

  • What is the dashboard about?

    The dashboard is where you will manage your information and details regarding jobs applied for and jobs matched. Once you access your dashboard, you are thereby requested to fill up all information and upload required documents so that to facilitate the job matching process.

  • What is the E-Learning about?

    It is an E-Learning platform whereby jobseekers can access specialized courses to acquire new or refine skills so that they can become more employable. Employers can as well look for appropriate courses for their existing employees to better guide them towards a successful career.

  • Who is going to use the Events Corner?

    This section is open to the public to make advertisement of upcoming events and/or as a marketing space for products and services. To be able to put an advert here, you will have to select your advertising package from the “Advertise with us” section.

  • What is the “Directory of courses” meant for?

    The website visitors will have at their disposal a list of focused courses being offered currently in African universities or any other training institutions. Those interested in following a particular course can get details about which institution is offering the course. From there, the visitor can contact the university and eventually get enrolled for the desired course.

  • FAQ- JOBSEEKER

  • How do I register?

    Click on Register under Applicant found on the left hand side of the homepage banner.

  • Can I register if I am less than 16 years old?

    No, you should be of age 16 and above to register as a jobseeker.

  • Can I search for jobs without registering as a jobseeker?

    Yes, you can search for jobs but to be able to apply for the jobs, you need to be registered on the platform.

  • How do I fill in the registration form?

    You will have to enter details in the fields provided on the registration form. Then you will be asked to agree on the website’s terms and conditions. Once this is done, you will be directed to your dashboard.

  • How do I know that I am successfully registered on the website?

    An email notification will be sent to you to confirm your registration.

  • Can I register if I am an African with dual citizenship?

    Yes, you are eligible to register on the website.

  • Will my personal information be publicized?

    Your personal information will be made available to those employers registered on the website whose job requirement match your profile or if you apply for jobs advertised by that particular employer. Employers have also the possibility to search the database of jobseekers which is another way employers can access your personal information.

  • Can I register again after my account has been deactivated?

    Yes, you can register again with a new username and password. You can also send us a message using the “Contact us” form found on the website so that we can re-activate your account.

  • What do I do if I lose my password?

    On the homepage, click on login and you will be directed to the login page. Just below the fields, click on the link “Forgot your password”. You will obtain a data field where you can input your email address and click on retrieve password. An email will be sent to you which contains a link to reset your password. Once you click on the link, you will be directed to a page where you will have the possibility to use a new password.

  • What do I do if I do not find an appropriate skill from the list of values of skills provided on the platform?

    You can send us a message using the “Contact Us” form, mentioning clearly your request. Once we receive your request, needful will be done to add the value.

  • Can I apply directly to a job?

    Following your job search, you can view the vacancies that suit your profile. You may then click on the button “Apply for this job”. You will be given the possibility of writing and sending a covering letter along with your application to the employer.

  • How can I keep record of the jobs I applied for?

    The website monitors all your transactions. Details of all applied and matched jobs are made available on your dashboard. You just have to log in and go to Jobs on your dashboard.

  • Can I view the status of my job applications?

    Yes, information on whether your application has been accepted will be reflected on your dashboard, in the jobs section.

  • How do I know that my profile is matched for a particular job vacancy?

    If your skills match those mentioned by registered employers in their job vacancies, an email notification will be sent to you mentioning that your profile has been matched to that particular vacancy. Also the matching will be reflected on your dashboard.

  • What is CV writing guide about?

    This is a service which will allow you get professionally and tailor made resume and cover letter. You just have to provide required information and your resume and cover letter will be done.

  • What is “CV/ Resume” section found on my dashboard?

    This section is an automatically filled CV which can be downloaded and printed.

  • FAQ- EMPLOYER

  • How do I register?

    Click on post a job on the right hand side of the homepage banner.

  • How do I fill in the registration form?

    You will have to enter details in the fields provided on the registration form. Then you will be asked to agree on the website’s terms and conditions. Once this is done, you will be directed to your dashboard. You are required to fill all required details and upload all necessary documents requested.

  • Can I start adding vacancies or perform other activities immediately after the registration process?

    You will have to wait until validation of your account to be able to add vacancies or make request for other advertising options. Your payment will also be validated.

  • How do I know if my account has been validated?

    You will receive an email notification stating whether your registration has been approved or rejected.

  • What do I do if I lose my password?

    On the homepage, click on login and you will be directed to the login page. Just below the fields, click on the link “forgot your password”. You will obtain a data field where you can input your email address and click on retrieve password. An email will be sent to you which contains a link to reset your password. Once you click on the link, you will be directed to a page where you will have the possibility to use a new password.

  • Which documents do I need to upload along with my application?

    The list of required documents is found on your dashboard.
    Note: Employers are requested to upload these documents to facilitate the validation of their registration.

  • For how long will my account be valid?

    Your account will remain active on the system for 6 months. If your account remain idle for a period of 6 consecutive months or more, it will be deactivated.

  • Can I register again after my account has been deactivated?

    Yes, you can register again with a new username and password. You can also send us a message using the “Contact us” form found on the website so that we can re-activate your account.

  • What the different types of advertisement that can be done on the website?

    You have the possibility to choose among the different packages designed. For more information, go to “Advertise with us” and select your desired package.

  • If I want to use the Banner/ Tile Advertising option but do not have a banner, how do I proceed?

    Kindly send us a request via the “Contact Us” form and we shall get back to you to create you banner.

  • I already posted a job vacancy and would like to search the system for most appropriate candidate.

    You have to send us a request using the “Contact Us” form and you will be granted access to the database of registered job seekers.

  • When and for how long will my vacancies be displayed on the website?

    As soon as you check out, your vacancies will be displayed on the homepage until their expiry date.

  • How to make my job vacancies to remain on the top in the list of job vacancies on the homepage?

    You have to select the Silver advertising package and we shall get back to you.

  • Do I have the possibility to view the details of candidates who applied for job vacancies I posted?

    You need to go to your dashboard and click on Job Vacancies. Here you will have details on the vacant jobs you posted and the details of candidates who applied for the jobs as well as all the matched profiles.

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